01 · Executive Summary
Malaysia’s #1 ranked hospital, on a connected flagship campus
Campus mentions1345 source types
Estimated reach1.31Mcumulative
Net media sentiment+31%▲ positive-leaning
Google rating4.7/5★★★★★ 16,420 reviews
Interactions13.2Klikes, shares, comments
Newsweek 2025#1World’s Best Hospitals · Malaysia
Key strengths
Newsweek #1 in MalaysiaFlagship campusBRT at the door24-hour A&ECentres of excellenceConnected to mall & campus
Key differentiators
◆The only Malaysian hospital ranked #1 by Newsweek World’s Best 2025
◆Direct BRT station (SB4) at the hospital entrance
◆1 km sheltered Canopy Walk to Sunway Pyramid mall
◆4.7/5 across 16,420 Google reviews — Klang Valley leader
02 · Customer Sentiment & Channel Mix
Media tone & where it happens
Media sentiment
Auto-classified tone · 134 mentions
Channel mix
Mentions by channel
Note: The sentiment shown is media tone — health-awareness news (e.g. infection or hypertension articles) can read negative even when care quality is high. The campus’s overall patient rating remains 4.7/5 across 16,420 reviews.
03 · Coverage Highlights
What drives the conversation
Most covered specialisations
- 1Oncology / Cancer
- 2Cardiology
- 3Infectious Diseases
- 4Paediatrics
- 5Orthopaedics & Sports
Frequently featured doctors
Dr Gary Lee Chin KeongDr Wong Mei WanDr Tan Teik HinDr Lee Kok SoonDr Lim Wooi Kok
Public recognitionNewsweek World’s Best 2025#1 MY
Google rating★ 4.7
Appreciated attributes
Clinical excellenceConnectivityModern facilities24-hour access
Appreciated facilitiesMulti-tower campusEV chargingCanopy WalkWheelchair access
“
Recognised by Newsweek as Malaysia’s #1 hospital — the strongest public reputation signal in the market.
— Reputation theme“
Visitors highlight effortless arrival via the BRT station and sheltered Canopy Walk to the mall.
— Connectivity theme“
Coverage concentrates on oncology and cardiology centres of excellence and their specialists.
— Clinical excellence theme04 · Specialisation Analysis
Centres of excellence — share of voice
Mentions by specialisation
Share of media coverage at this campus
Specialisation detail
| Centre | Mentions | Features | Clinic wait |
|---|---|---|---|
| Oncology / Cancer | 13 | 6 | 20–45 min |
| Cardiology | 12 | 12 | 20–60 min |
| Infectious Diseases | 9 | 7 | 15–40 min |
| Paediatrics | 5 | 2 | 15–40 min |
| Orthopaedics & Sports | 4 | 3 | 20–60 min |
Centres of Excellence ranked by share of media coverage. Diagnostics are typically same-day; children’s ER is fast-tracked.
05 · Recognition & Standing
Public reputation signals
Newsweek 2025
#1
World’s Best Hospitals — in Malaysia
Google rating
4.7/5
★★★★★ 16,420 reviews
Interactions
13.2K
likes · shares · comments
Estimated reach
1.31M
cumulative · 134 mentions
06 · Average Cost per Treatment
Indicative treatment costs
Indicative price ranges
| Service | Typical range |
|---|---|
| Specialist consultation | RM 120–250 |
| ECG | RM 60–150 |
| Echocardiogram | RM 400–900 |
| MRI (joint) | RM 1,000–1,800 |
| PET-CT scan | RM 2,500–4,000 |
| Coronary angiogram | RM 8,000–15,000 |
| ACL reconstruction | RM 18,000–35,000 |
Indicative estimates compiled from public sources and patient reviews — not official tariffs; they vary by case.
07 · Doctor Media Features
Specialist visibility in media
Total features
30
across 5 specialisations
Top centre
12
Cardiology features
Features by specialisation
Cardiology12
Infectious Diseases7
Oncology6
Orthopaedics3
Paediatrics2
Featured specialists
Dr Gary Lee Chin KeongCardiology
Dr Wong Mei WanOncology
Dr Tan Teik HinOncology
Dr Lee Kok SoonInfectious Dis.
Dr Ahmad Hisham Abd RashidOrthopaedics
Counts reflect named appearances of campus specialists in the monitored-media sample.
08 · Average Waiting Time
Clinic waiting by specialisation
Typical clinic wait
Midpoint minutes by specialisation
Clinic (typical)
20–45 min
Diagnostics
Same day
Children’s ER
Fast-tracked
A&E
24 hour
09–11 · Accessibility · Parking · F&B
Location & visitor experience
AccessibilityExcellent
SunMed BRT Station (SB4) — on the BRT Sunway Line beside the hospital; links to LRT & KTM.
Canopy Walk — 1 km sheltered walkway to Sunway Pyramid; 800 m skyway to Taylor’s University.
Free Sunway shuttle — circulates Sunway City at ~45-min intervals.
24-hour access — round-the-clock A&E; EV charging at Towers A, E and F.
ParkingTowers A–F
| First 3 hours | RM3 |
| Every subsequent hour | RM3 / hr |
| Maximum per day | RM16 |
| Valet (per entry / day) | RM25 |
| Grace period | 10 min |
Cashless (TnG, Visa, Mastercard); EV charging at Towers A, E and F. Rates include 6% service tax.
Food & beverageExtensive
SunMed Café — in-hospital; mixed rice from ~RM9. Halal & vegetarian.
Hospital cafeteria — on-site dining; inpatient meals complimentary.
Rock Café (nearby) — open-air hawker stalls, budget-friendly.
Sunway Pyramid — 700+ shops & F&B via the Canopy Walk, all under cover.