01 · Executive Summary
Malaysia’s #3-ranked hospital, pioneering private healthcare since 1985
Total mentions1255 source types
Estimated reach390Kcumulative
Net media sentiment+66%▲ positive-leaning
Google rating4.5/5★★★★★ ~5,800 reviews
Interactions2.4Klikes, shares, comments
Newsweek 2026#3World’s Best Hospitals · Malaysia
Key strengths
Newsweek #3 in MalaysiaJCI & MSQH Accredited260+ Specialists24-hour A&ECancer & Radiosurgery CentrePM’s Quality Award 2×
Key differentiators
◆Performed Malaysia’s first open-heart surgery in private healthcare, and the country’s first Day Care Total Knee Replacement using the Mako Robotic-Arm Assisted System
◆~5 minutes by Grab/bus from Subang Jaya KTM & LRT (Kelana Jaya Line); 30 minutes from KL city centre and KLIA
◆442-bed quaternary hospital with a dedicated Cancer & Radiosurgery Centre — Stage I breast cancer patients achieve a 100% five-year survival rate
◆Two-time winner of the Prime Minister’s Quality Award for private hospitals; now part of Asia OneHealthcare (A1Health)
02 · Customer Sentiment & Channel Mix
Media tone & where it happens
Media sentiment
Auto-classified tone · 125 mentions
Channel mix
Mentions by channel
Note: The sentiment shown is media tone — cross-border medical-tourism press releases (Medan, Yangon, Surabaya) read as neutral procedural news even though they reinforce the brand positively. The hospital’s overall patient rating remains 4.5/5 across roughly 5,800 Google reviews.
03 · Coverage Highlights
What drives the conversation
Most covered themes
- 1Medical Tourism & Int’l Patients
- 2Oncology & Cancer Care
- 3Neurology
- 4ENT, Audiology & Urology
- 5Cardiology & Endocrinology
Frequently featured doctors
Dr Gibran Geh HashimDr Sherrini Bazir AhmadDr Mohamed Nazrul Mohamed NazeebDr Wong Chee YongDr Marfu’ah Nik Eezamuddeen Ning
Public recognitionNewsweek World’s Best 2026#3 MY
Google rating★ 4.5
Appreciated attributes
Specialist ExpertiseCancer Care ExcellenceCentral Subang JayaAffordable Parking
Appreciated facilitiesCancer & Radiosurgery CentreBrain SuiteHome Connect ServiceF&B Variety
“
Ranked #3 in Malaysia in Newsweek and Statista’s World’s Best Hospitals 2026 list, with a track record of national medical firsts including Malaysia’s first open-heart surgery in private healthcare.
— Reputation theme“
Coverage and patient comments highlight the short Grab ride from Subang Jaya KTM/LRT and some of the most affordable hospital parking in the Klang Valley.
— Connectivity theme“
Media attention concentrates on oncology and neurology, reflecting SJMC’s Cancer & Radiosurgery Centre and its growing deep brain stimulation (DBS) programme.
— Clinical excellence theme04 · Specialisation Analysis
Centres of excellence — share of voice
Mentions by specialisation
Share of media coverage
Specialisation detail
| Centre | Mentions | Features | Clinic wait |
|---|---|---|---|
| Oncology & Cancer Care | 7 | 4 | 30–50 min |
| Neurology | 7 | 2 | 25–45 min |
| ENT, Audiology & Urology | 5 | 3 | 15–35 min |
| Cardiology & Endocrinology | 4 | 2 | 20–40 min |
| Paediatrics | 3 | 2 | 15–30 min |
Mentions are from the monitored-media sample; remaining coverage spans medical-tourism PR (Medan, Yangon, Surabaya), corporate/CSR news and incidental property or traffic references near Subang Jaya. Clinic wait figures are indicative.
05 · Recognition & Standing
Public reputation signals
Newsweek 2026
#3
World’s Best Hospitals — in Malaysia
Google rating
4.5/5
★★★★★ ~5,800 reviews
PM’s Quality Award
2×
Private Hospital category
Interactions
2.4K
likes · shares · comments
Estimated reach
390K
cumulative · 125 mentions
06 · Average Cost per Treatment
Indicative treatment costs
Indicative price ranges
| Service | Typical range |
|---|---|
| Specialist consultation | RM 120–250 |
| Wellness Health Screening (from) | RM 300–794 |
| Comprehensive Health Screening | RM 794–2,000 |
| Heart Screening Package | RM 3,000 |
| Coronary Angiogram | RM 10,000+ |
| Coronary Angioplasty (with stents) | RM 25,000+ |
| Coronary Bypass Surgery (CABG) | RM 50,000–80,000 |
Indicative estimates compiled from published packages and public sources — not official tariffs; consultation and ward fees vary by case and insurer panel.
07 · Doctor Media Features
Specialist visibility in media
Total features
13
across 5 specialisations
Top centre
4
Oncology & Cancer Care features
Features by specialisation
Oncology & Cancer Care4
ENT, Audiology & Urology3
Neurology2
Cardiology & Endocrinology2
Paediatrics2
Featured specialists
Dr Gibran Geh HashimGynae-Oncology
Dr Marfu’ah Nik Eezamuddeen NingClinical Oncology
Dr Sherrini Bazir AhmadNeurology
Dr Mohamed Nazrul Mohamed NazeebCardiology
Dr Wong Chee YongENT & Head/Neck
Counts reflect named specialist appearances in the monitored-media sample, including BFM Radio podcasts, health columns and SJMC’s own published content.
08 · Average Waiting Time
Clinic waiting by specialisation
Typical clinic wait
Indicative midpoint minutes by specialisation
Clinic (typical)
15–40 min
Diagnostics
Same day
Brain Suite
24/7 standby
A&E
24 hour
09–11 · Accessibility · Parking · F&B
Location & visitor experience
AccessibilityGood
Subang Jaya KTM & LRT — Kelana Jaya Line interchange, ~5 minutes by Grab or Rapid KL feeder bus from the hospital.
Suburban hub location — Jalan SS12/1A, Subang Jaya; 30-minute drive to KL city centre and KLIA via major highways.
Two 24-hour carparks — covered basement at the Outpatient Centre and open-air at the South Tower.
24-hour access — round-the-clock A&E and Brain Suite neurosurgical facility.
ParkingRM10/day cap
| First hour | RM2 |
| Every subsequent half-hour | RM1 |
| Maximum per day | RM10 |
| Flat rate (Sun/PH & 7pm–7am) | RM3 |
Among the most affordable hospital parking in the Klang Valley; rates subject to revision without notice.
Food & beverage9+ Outlets
Flavours Food Hall & Starbucks — Ground Floor, Mediplex.
O’Briens Irish Sandwich Cafe & Big Juicee — Basement 1, Outpatient Centre.
Chicken Rice Shop, Just Fruits & 1901 Hot Dogs — quick local and grab-and-go options.
MyNews Retail — 24-hour convenience store.