Sentiment Analytics. Doing It Right.
The traditional sentiment analysis using Natural Language Processing (NLP) method has its limitations. We employ the Machine Learning Method that processes unique keywords including dialects and multi-language that exist in a single sentence and many other peculiar cases that cannot be processed by NLP.
Our level of sentiment accuracy is 79%. This figure is supported by years of scientific research (and white papers) in Machine Learning processing of a large volume of social data.
Compare sentiment between two or more products.
Measure public perception before a crisis happen.